REASONS TO BUY
Why should I buy shirts from you?
Because it's you who designs them, according to your style. Because the fabrics and the manufacture are Italian. Because the purchase is easy and the delivery is quick. Because the payment methods are safe and satisfaction is guaranteed. Because when you wear one, you will understand why.
How can I choose fabrics that I cannot touch?
We will send you a fabric swatch that will prove how faithful our web reproduction is. Furthermore, each fabric will be accompanied by a technical description.
Where do the fabrics come from?
They are all
made in Italy
by leading companies.
SHIRTS ORDER
When can the purchase contract be considered concluded?
When you receive an email confirming your
SHIRTS ORDER
.Am I able to change my order once the production process has started?
Yes, as long as the
SHIRTS
haven't been cut yet.
What should I do if I don't receive the
SHIRTS ORDER
confirmation?
Do not hesitate to contact us at our mail info@sartoriamoderna.com. Then the reason for not receiving it will be explained.
Is there a way to keep records of my orders in case of further orders?
Certainly. You will have a personal section available to you.
For how long am I able to cancel my SHIRTS ORDERS?
If you haven't received the
SHIRT ORDER
confirmation, you can cancel it without problems. Otherwise you can send us an e-mail filling the
form
and check if the order has already been passed on to production.
Problems about your MAN SHIRTS ORDER?
If you don’t know how to
ORDER SHIRTS
or there’s a problem about yourONLINE
ORDER
.COSTS
How much do the products cost?
The price essentially depends on the number of items purchased: you can access our discounts only after you register.
Are the prices inclusive of the transport charges?
No, they are not. Once the goods leave the seller's warehouse, any additional cost will be charged to you (clause ex works). Any transport, rent and insurance costs will be charged to the purchaser. It is possible to entrust us with the freight, but the cost will be added on the invoice.
PAYMENT
How can I pay the shirts order?
B2B (Firms): Bank transfers.
B2C (Private customers): Credit card.
Will I have to pay any extras besides the money I pay for the purchase?
You'll be asked to pay the customs duties and any other taxes as per the
What level of security can you guarantee regarding my credit card data?
Total. Credit card payments are processed with absolute safety and protection thanks to a service offered by Banca Sella, a leading bank in Italy for on-line transactions. This service employs the SSL system that allows the cryptographic transfer of your data. It is also certified by Verisign, world wide leader for security in on-line transactions.
SHIRTS DELIVERY
To which countries do you deliver the shirts?
At the moment we are delivering to the US and to European countries.
How long does it take to receive my purchase?
60 working days from the date of the
ORDER
confirmation.
Do you use a trustworthy courier for the delivery?
In order to carry out our deliveries we do choose a trustworthy courier, UPS.
PRIVACY POLICY
What level of protection do I get regarding my personal details from the privacy point of view?
The ITALIAN LAW protects the privacy of personal details with the legislative decree n.196 of 30 June 2003. Once you register, you become our client and if you authorise us to access your details, we guarantee you that they will not be forwarded to anyone. You will be able to check, update and cancel your personal details kept in our records at any time.
